Refund and Returns Policy
- Refunds for Air Tickets:
- Refunds for air tickets are subject to the cancellation policies of the respective airlines.
- WATS will assist customers in processing refunds in accordance with the airline’s terms and conditions.
- Any applicable fees or penalties imposed by the airline will be deducted from the refund amount.
- Refunds for Hotel Bookings:
- Refunds for hotel bookings are subject to the cancellation policies of the specific hotel.
- Customers must adhere to the cancellation deadlines and procedures outlined by the hotel.
- WATS will facilitate the refund process as per the hotel’s policies and will deduct any applicable fees.
- Refunds for Travel Insurance:
- Refunds for travel insurance premiums are subject to the terms and conditions of the insurance provider.
- Customers should review the insurance policy for details regarding cancellation and refund eligibility.
- WATS will assist customers in initiating the refund process as per the insurer’s guidelines.
- Visa Consultancy Fees:
- Visa consultancy fees are non-refundable once the service has been provided.
- Any costs incurred by WATS in the visa application process are non-refundable.
- Processing Time:
- Refunds will be processed within a reasonable timeframe once all necessary information and documentation have been provided by the customer.
- The exact processing time may vary depending on the policies of the service providers involved.
- Contact Information:
- For assistance with refunds or inquiries regarding the returns policy, customers can contact WATS at our office in Islamabad.
- Modification of Policy:
- WATS reserves the right to modify this refund and returns policy at any time without prior notice.
- Customers are encouraged to review the policy periodically for any updates or changes.
- Jurisdiction:
- This refund and returns policy is governed by the laws of Islamabad, Pakistan.
Contact us at {email} for questions related to refunds and returns.